Privacy Policy

This Privacy Policy explains how information may be collected, used, stored and protected when you visit our website, submit an enquiry or appointment request, or communicate with us through our available channels.

By using our website or submitting information through our forms, you acknowledge that you have read this Privacy Policy. Where consent is required by applicable law, we will seek it separately and appropriately.

Information We May Collect

Depending on how you interact with our website and services, we may collect the following categories of information:

Personal Information

• Name
• Phone number
• Email address
• Preferred appointment date or time
• Other contact information you choose to provide

Health-Related Information

If you voluntarily provide medical details through an appropriate form or during a consultation, this may include information about your skin, hair or nail concerns, relevant medical history, current treatments and other details necessary for your care.

Please do not submit sensitive medical information through a general enquiry form unless the form is specifically designed for that purpose.

Technical Information

When you visit the website, certain technical information may be collected, depending on the website configuration. This may include your IP address, browser type, device information, pages visited and basic usage data.

Cookies or analytics tools may also collect information if these technologies are enabled.

How We Use Your Information

We may use your information to:

• Respond to enquiries and appointment requests.
• Coordinate consultations and communicate appointment-related updates.
• Understand the concerns you share before a consultation, where appropriate.
• Provide requested information about our services.
• Maintain administrative and clinical records where applicable.
• Improve website functionality and user experience.
• Protect our website against misuse, fraud and security threats.
• Meet applicable legal, regulatory and professional obligations.

We will not use your personal information for unrelated purposes without an appropriate legal basis.

Sharing of Information

We do not sell your personal information.

Information may be shared where necessary and appropriate with:

• Authorised personnel involved in responding to your enquiry or coordinating care.
• Website hosting, form management, communication or technical service providers who support our operations.
• Professional advisers or service providers where reasonably necessary for legitimate operational or legal purposes.
• Government authorities, regulators or other parties where disclosure is required by law or necessary to respond to valid legal requests.

Cookies and Website Analytics

Our website may use cookies or similar technologies to support essential functions, understand website usage or improve performance.

Where applicable, you can manage cookies through your browser settings or the consent controls provided on the website. Disabling certain cookies may affect some website functions.

Changes to This Privacy Policy

We may update this Privacy Policy when our website, services, data practices or legal obligations change. The revised version will be published on this page with an updated effective date.

Contact Us

For questions, requests or concerns regarding this Privacy Policy or the handling of your personal information, please contact:

Aurraderma by Dr. Anushree Baishya
Phone: 84531 73774
Email: info@aurraderma.com
Address: 1st Floor, NIRAMOY DIAGNOSTICS, KIMS Square, Rajgarh, Zoo Tiniali, Guwahati, Assam 781024

We will review privacy-related requests and respond in accordance with applicable requirements.